Last updated: July 2026
These Terms & Conditions govern the marketing and design services provided by Brand Horizon. By engaging us for a project, you agree to them.
1. Engagements
A project begins once we’ve issued a written scope of work covering deliverables, timeline, and price, and you’ve confirmed it in writing. You’re responsible for the accuracy of the information and materials you provide us to complete the work.
2. Pricing & Payment
Package prices reflect the scope described at the time of quoting. Work outside that scope is quoted separately before it begins. Unless otherwise agreed in writing, invoices are due within 14 days of issue.
3. Cancellations
Projects cancelled before work has begun are refunded in full, less any costs already committed on your behalf (such as licensed assets). Once work is underway, fees for completed milestones are non-refundable.
4. Our Responsibilities
We’ll deliver the agreed work to a professional standard, within the timeline set out in the scope, and keep you informed of progress at agreed intervals.
5. Delays
We’re not liable for delays caused by circumstances outside our reasonable control, including late feedback or asset delivery on your end, third-party platform outages, or force majeure.
6. Ownership & Files
Once an engagement is paid in full, final deliverables — designs, website files, and content — become your property. Work-in-progress files and internal tools used to produce the deliverables remain ours.
7. Confidentiality
Information you share with us about your business is treated as confidential and is not shared with third parties without your consent, except where required by law.
8. Liability
Our liability is limited to the value of the relevant engagement, except where liability cannot be limited by law. Nothing in these terms excludes liability for death or personal injury caused by our negligence.
9. Governing Law
These terms are governed by the laws of Poland, and any dispute will be subject to the jurisdiction of the Polish courts.
Contact
Questions about these terms? Email [email protected].